FAQ

Can I get any airport code?

Yes. Your Airport takes any 4-letter ICAO code (CYLW, KSEA, EGLL) or 3-letter IATA code (YLW, SEA, LHR). Type it in and you'll see a live preview of your runway layout on the garment and colour you've picked. A person checks every custom design before printing. If we can't find runway data for your field, we email you before anything is made.

Which code should I use, ICAO or IATA?

Whichever you like to wear. The code you type is the code we print. If a three-letter code matches more than one place, use the four-letter ICAO code to be sure you get the right field; the preview tells you which airport it found.

Where do you ship, and how much does it cost?

Canada only, for now. Shipping is free on orders of $69 or more; under that, you pay the rate shown at checkout. See the shipping policy.

How long will my order take?

Everything is printed to order by our print partner in Vaughan, Ontario. Allow 3–5 business days for production (custom Your Airport orders may take one extra business day), then most orders arrive within 3–7 business days depending on where you are in Canada. Remote and northern addresses can take longer.

Will I pay duties or customs?

No. Everything is printed and shipped within Canada.

Can I return or exchange something?

Because every item is printed to order, we can't take returns for change of mind or the wrong size, so please check the size guide on each product page. If anything arrives damaged, misprinted, defective or wrong, email us within 30 days of delivery with your order number and a photo and we'll replace it or refund you, your choice. Full details in the refund policy.

Can I cancel my order?

Yes, within 12 hours of purchase, before production starts.

Do I have to be a pilot to wear this?

Not even slightly. If you've ever stopped to watch something take off, you're who we make this for.

Can you add my home airport to the line?

Email takeoff@raggedassaviation.com. In the meantime, Your Airport will draw it today.